Users & Microsoft 365
Accounts, Outlook, Exchange Online, OneDrive, SharePoint and practical user administration.
Ongoing business IT support
Business IT support in Malta. Less interruption. More control.
Appointment-based IT support for businesses across Malta and Gozo: PCs, laptops, Macs, Microsoft 365, networks and day-to-day technical problems.
Request a project reviewOne reliable point of contact
Support without the corporate runaround.
Work directly with Francesco. Explain the issue once, get a practical response, and build continuity instead of starting from zero with a different technician every time.
5+years in hands-on IT support
MTon-site across Malta & Gozo
Priorityappointments scheduled by urgency
Coverage
The everyday technology your business depends on.
Devices & troubleshooting
Windows and macOS support, new-device setup, optimisation, malware checks and fault diagnosis.
Networks & Wi-Fi
Routers, access points, connectivity faults and small-business network improvements.
Backup & recovery
Backup planning, NAS support, data transfer and sensible recovery guidance when things go wrong.
Printers & peripherals
Setup and troubleshooting for printers, scanners and the equipment around everyday work.
Projects & change
Office moves, device rollouts, website infrastructure and technical coordination when the business changes.
Ways to work together
A clear arrangement for the work you need.
IT support is quoted around the business, the environment, the urgency and the level of responsibility involved.
Technical projects
For a planned setup, migration, rollout or change with agreed deliverables and boundaries.
Hourly assistance
For troubleshooting or a practical task where the work is better handled by time spent.
Support agreements
For businesses that want continuity, clear ownership and someone who already understands the environment.
Clear working boundaries
Dependable does not mean undefined.
Support hours, response expectations, covered users and devices, remote access, onsite charges and exclusions are agreed in writing.
AvailabilityAppointment-based
A time and date are set according to the priority list, urgency and existing commitments.
SchedulingPriority and urgency
Critical business impact is considered first; exact response expectations are agreed for each arrangement.
Emergency coverNot advertised as 24/7
Any exceptional availability must be agreed separately before it is relied upon.
Start here
Technology should support the work—not interrupt it.
Describe the users, devices and problems involved. FormCrux will tell you plainly whether it is the right fit.